Privacy Policy
Last Updated: February 5, 2025
Data Controller
Gizeno Citium Holding S.R.L.
Intrarea Gheorghe Simionescu, Nr. 19
Bucharest, 014155, Romania
CUI: 47276143
Contact: team@visclar.com
1Information We Collect
We collect the following types of data:
- •Account Data: Your name, email address, and password when you register.
- •Task Data: The tasks, notes, and file attachments you create in the app.
- •Payment Data: Information related to your subscription ($6.99/month, $29.99/year, or $59.99 lifetime) is processed securely by Stripe.
- •Usage Data: Information about your app usage and engagement for product improvement.
- •Technical Data: IP address, browser type, and operating system (via Google Analytics).
- •iOS App Data: Device information, app usage statistics, and crash reports.
- •Advertising Data: Advertisement interactions and conversion data via Meta and TikTok SDKs.
2How We Use Your Data
We process your information for these purposes:
- •To provide and maintain the Visclar web app and iOS app
- •To manage your subscription and billing
- •To process payments through Stripe
- •To improve app functionality and security
- •To comply with Romanian tax laws (storing payment records for 10 years)
Legal bases under GDPR:
- •Contractual necessity (performance of our service)
- •Legal obligation (tax compliance)
- •Legitimate interest (app security and fraud prevention)
3Third-Party Sharing
We share data with:
- •Stripe: Payment processing (privacy policy)
- •Google Cloud: Secure hosting in EU data centers
- •Apple: App Store analytics and crash reporting
- •Firebase: Analytics and crash reporting (privacy policy)
- •Meta: Marketing attribution (privacy policy)
- •TikTok: Marketing attribution (privacy policy)
We only share data necessary for these services and never sell your information.
4Data Retention
- •Active accounts: Retained until you request deletion
- •Payment records: 10 years (Romanian fiscal law)
- •Backups: Deleted within 30 days of account closure
5Your Rights
Under GDPR, you have the right to:
- •Access your personal data
- •Correct inaccurate information
- •Delete your account and data
- •Object to specific processing activities
- •Request data portability
Submit requests to team@visclar.com with valid ID for verification.
6Security Measures
We implement:
- •End-to-end HTTPS encryption for all data transfers
- •Regular security audits of our infrastructure
- •Rate-limiting and brute-force attack protection
7Children's Privacy
Visclar is not intended for users under 16. We promptly delete accounts if we discover underage usage.
8Policy Updates
Changes will be announced via:
- •A banner on the Visclar website for 14 days
- •Email notification to active users
9Contact Information
For GDPR-related inquiries, contact our Data Protection Officer:
Romanian Data Protection Authority (ANSPDCP):
B-dul G-ral. Gheorghe Magheru 28-30, Bucharest
10Mobile App Tracking
Our iOS app uses analytics from Firebase, Meta, and TikTok to:
- •Measure marketing campaign effectiveness
- •Analyze how users interact with the app
- •Improve user experience based on usage patterns
- •Track installations and app opens
You can limit or disable tracking on your iOS device:
- •Settings → Privacy & Security → Tracking
- •Turn off "Allow Apps to Request to Track"
- •Or deny tracking when prompted by the app
Note: Limiting tracking won't affect the app's core functionality.